Shipping & Orders

Support > Shipping & Order Help

If you can’t find your order email, please check your spam or junk folder. Emails are automatically sent as soon as orders are placed. If you still need help, please contact us below.

We ship with USPS Priority Mail 2-Day shipping. Your order will likely ship on Monday and then be delivered on Wednesday or Thursday. If you do not receive your package 2 days before showtime, please contact us.

In the rare case that your package is damaged, please contact us ASAP and we will take care of you. We may need photos to open a case with USPS.

We understand things come up! Should you need to switch your showtime, please contact us and we will do our best to reschedule you.

WE'RE HERE TO HELP

If you need help with your order or have other questions not answered in the options above, please reach out. Fill out the form below or contact us via email. Phone support is also available ‪(614) 259-8236‬